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FREQUENTLY ASKED QUESTIONS
Have a Question? You're Not Alone - and You're In The Right Place!
FREQUENTLY ASKED QUESTIONS
Welcome to our FAQ section, where curiosity meets clarity.
At CONNECT, we believe in making it easy to feel seen, supported, and informed. Whether you're new to the movement or have been with us since the beginning, these answers are here to help guide your journey. Because connection starts with understanding — and every question is a doorway to deeper belonging.
Let’s CONNECT through clarity.
General
Start here — we’ve got you.
This general FAQ section covers the essentials to help you feel grounded and informed. Whether you’re curious about what CONNECT is all about or how to get involved, you’ll find the answers here. We’re all about keeping things simple, open, and inclusive — just like our community.
What is CONNECT ?
CONNECT is a heart-led movement dedicated to ending loneliness and fostering real human connection through local wellness experiences. We bring together community, movement, mindfulness, and meaningful moments to help people feel seen, supported, and part of something greater. Whether you're joining us for a beach gathering, a guided meditation, or a shared conversation, CONNECT is about showing up — as you are.
Who can attend a CONNECT event?
Everyone is welcome. CONNECT is an inclusive space for all ages, backgrounds, and levels of experience — whether you’re brand new to well-being practices or deeply immersed in them. Our only ask is that you come with an open heart and a willingness to connect with yourself and others.
How do I stay in the loop about upcoming events?
You can follow us on Instagram and Facebook, or subscribe to our newsletter to get updates about upcoming events, new experiences, and community stories. We also share regular updates right here on our website — just head to the Events page to see what’s coming up near you.
I’m not sure if this is for me — what should I know?
That’s totally okay. Many people come to CONNECT feeling unsure — and leave feeling lighter, more grounded, and inspired. There’s no pressure to speak, share, or do anything beyond what feels right for you. Just being present is enough. Our community meets you where you are, and that’s where the magic begins.
Event Attendance
Wondering what to expect at a CONNECT event? You’re in the right place.
This section answers your questions about our gatherings — from what to bring, to how it all flows. Whether it’s your first time or you’re a familiar face, we want you to feel prepared, welcomed, and excited to join the circle.
Every event is a chance to reconnect — with yourself, with others, and with something bigger.
What happens at a CONNECT event?
Every CONNECT event is a little different, but at the heart of each one is an invitation to slow down, reconnect, and belong. Expect a mix of gentle movement, mindfulness practices, authentic conversation, and moments of stillness — all held in a safe, welcoming space. There’s no pressure to perform — just space to be.
Do I need to bring anything with me?
Most events are low-fuss — just bring yourself, a water bottle, a yoga mat and an open mind. For outdoor sessions, a picnic rug or blanket is helpful, and we’ll always list any specific items (like journals or props) on the event listing so you’re prepared. Layers for warmth and comfort are always a good idea.
Can I come alone?
Absolutely. Many people attend solo and leave feeling more connected than ever. CONNECT is designed to bring people together, and there’s a special kind of magic in showing up for yourself and meeting others doing the same. You’ll be warmly welcomed, whether you arrive alone or with a group.
What if I’ve never done anything like this before?
That’s completely okay — in fact, you’re in the perfect place. CONNECT is beginner-friendly and intentionally created to be inclusive, gentle, and grounded. There’s no prior experience needed, and we guide you every step of the way. Just come as you are — we’ll meet you there.
Event Tickets
In this section, you’ll find everything you need to know about our ticketing options — from community gatherings to our CONNECT ICONIC experiences. We’ve kept it simple so you can focus on what matters most: showing up, feeling welcome, and being part of something meaningful. Whether you're booking for yourself or a friend, we’ve got all the details covered here.
Are CONNECT events free or paid?
We offer both! Many of our core community events are available as Pay What Aligns tickets—designed to ensure everyone feels welcome. For deeper, more immersive experiences, we offer ticketed options through CONNECT ICONIC. Each event listing will clearly outline what’s included and whether a ticket price applies.
Why does CONNECT offer Pay what aligns tickets?
Because community should be accessible to all. We believe that movement, mindfulness, and connection are essential to well-being. With the Pay What Aligns model, you have the flexibility to contribute in a way that feels right for you, ensuring everyone has the opportunity to engage. Your support helps us create a kind, inclusive, and nurturing space for all.
What amount aligns with me?
The amount you choose to contribute is entirely up to you. We welcome your choice. The Pay What Aligns model is designed to ensure everyone can access our events. Your support, however big or small, helps us maintain an inclusive and supportive community for all.
Where do I buy tickets?
All ticketed events can be booked directly through our website. Simply visit the Events page, select the gathering that speaks to you, and follow the booking prompts. You'll receive an email confirmation with everything you need to know before the day.
What is CONNECT ICONIC?
CONNECT ICONIC — is our series of elevated, ticketed experiences that offer deeper immersion, more personalised facilitation, and a touch of the extraordinary. Think stunning venues, soulful practices and unforgettable moments of connection.These events are intentionally curated and may include special guest facilitators, immersive wellness experiences in truely ICONIC locations and a few surprise touches along the way.
What’s your refund policy?
We know life happens. Each event will list its specific cancellation or refund policy, but in general, we’re here to help. If something comes up and you can’t make it, reach out to us as soon as possible — ideally with at least 48 hours' notice — and we’ll do our best to support you. Where possible, we’re happy to move your ticket to another scheduled event of your choice. Our goal is to keep things flexible and fair, while honouring the energy and care that goes into planning each experience.
Accessibility
Your comfort and inclusion matter to us.
We believe that everyone deserves to feel supported and empowered in our community, no matter what. In this section, you’ll find details about the accessibility options we provide at CONNECT events. If you have any specific needs or questions, we’re here to listen and accommodate — so you can show up as you are and connect with others in a way that feels right for you.
Are CONNECT events accessible for people with mobility needs?
We aim to choose venues and spaces that are as inclusive as possible. Many of our events are held in outdoor or open community spaces, so accessibility can vary. We’ll always include access information on each event listing, but if you have specific needs or concerns, please reach out — we’re more than happy to assist and adjust where we can.
I experience social anxiety — is CONNECT a safe space for me?
Yes, absolutely. CONNECT is designed to be a gentle, non-judgmental space where you’re encouraged to participate in your own way and at your own pace. There’s no pressure to speak or interact more than you feel comfortable with. Simply being present is more than enough.
Do you offer sensory-friendly or quiet spaces at events?
We understand that some people may feel overwhelmed in group settings. While we don’t always have designated quiet zones, we do our best to create calm, grounded environments. You're always welcome to step away, take breaks, or let us know what would help you feel most supported.
How can I let you know about my specific accessibility needs?
We’d love to hear from you. Please contact the event host directly via email prior to the event to share any accessibility notes or requirements. The more we know, the better we can ensure a safe and welcoming experience for everyone.
Community Involvement
More Than a Role—It’s a Community.
At the heart of The Connect Initiative are the facilitators and hosts who help bring our events to life. This section outlines how we support and honour their contributions—beyond just financial reward. Whether you're a wellness practitioner, a creative guide, or someone curious about joining our movement, here’s what it means to be part of the Connect community from the inside out.
What do facilitators receive beyond payment?
Our facilitators are not just paid contributors—they’re valued members of a growing movement. Beyond financial payment, facilitators gain community exposure, professional networking, promotion through our platforms, and the chance to be part of something bigger than themselves. This includes visibility across our social channels and a personal listing on our Practitioner Directory, complete with a bio and business links.
Why is being part of The Connect Initiative valuable for sole traders and small businesses?
Sole traders often work in isolation. The Connect Initiative offers a sense of belonging, regular networking, and opportunities to co-create with like-minded practitioners. We’re intentionally building a space where wellness professionals feel seen, supported, and connected.
What kind of social media support do facilitators receive?
Facilitators benefit from regular exposure through our growing social media channels across Instagram, Facebook, and more. We highlight their sessions, cross-promote their businesses, and amplify their voice in the wellness space—growing both their reach and credibility.
How are facilitators represented on the website?
Every active facilitator receives a dedicated listing on our Practitioner Page, which includes their name, photo, short bio, and direct hyperlinks to their business or booking platform. This serves as both a referral engine and an SEO boost for their own brand.
Is there a deeper benefit to being part of this community?
Absolutely. The Connect Initiative is more than a calendar of events—it's a movement to end loneliness and bring people together through healing, mindfulness, and connection. Facilitators are at the heart of this mission, and their contributions create lasting impact in the lives of others and themselves.
Are facilitators fairly compensated for their time and energy?
We are financially compensating all facilitators, and each one agrees to payment terms when joining the initiative. Our aim has always been to operate with integrity, fairness, and sustainability. The financial model supports the long-term viability of The Connect Initiative while still honouring the vital contribution of our facilitators.